110: Having the Hard Conversations with Matthew Owenby

Matthew Owenby says he is beyond blessed to be the Chief Human Resources Officer at Aflac. After years of paying his dues in the HR industry, he’s finally at a place whose people-first values match his own.

“When faced with an unknowable risk, our first order of business was to take care of our employees.”

As the pandemic has unfolded, Matthew and his organization stayed grounded by their belief in treating people with dignity, respect, and care. In this episode, Matthew shares how he uses wide open lines of communication to urge his employees to take care of themselves. The reasoning is two-fold— so they can take care of business and make sure they know they matter. As you listen, you’ll learn how to welcome hard conversations and to never be afraid of bad news.

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