The Challenge:
In an industry facing intense public scrutiny, one executive team was grappling with internal misalignment and fractured communication. Unhealthy team dynamics had taken root, eroding trust and collaboration at a time when unity was essential. To drive meaningful results and lead effectively through uncertainty, the team needed to rebuild cohesion and operate as a unified front.
The Solution:
To rebuild trust and strengthen team alignment, HRD* implemented a targeted development experience grounded in The Five Behaviors of a Cohesive Team® framework. The engagement began with both team and individual assessments, measuring key dynamics such as trust, productive conflict, commitment, accountability, and results—where initial cohesion scores ranged from just 11% to 71%.
Each leader received personalized coaching and 360-degree feedback to increase self-awareness and reinforce the behaviors needed to contribute to a high-performing team. To ensure long-term success, HRD*’s executive coach worked closely with the CEO and HR Director to monitor progress, sustain momentum, and integrate new habits into the team’s day-to-day leadership practices.
The Results:
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