Contacts

As a reminder, the goal isn’t to implement everything at once. Choose a few meaningful actions, practice them consistently, and build habits over time that help you lead more effectively.

Building Trust

• Commit to one trust-building action. Identify at least one specific action you can implement immediately to strengthen trust with your team. Focus on building consistency before adding additional commitments.
• Conduct five-minute one-on-ones. Begin establishing a regular check-in rhythm with team members. Use the four-step framework: Progress, Challenges, Solutions, and Appreciation.
• Recognize positive contributions. Intentionally acknowledge a team member's effort, accomplishment, or positive behavior. Look for opportunities to celebrate small wins.

Emotional Intelligence

• Practice greater mindfulness. Disrupt a familiar routine, such as taking a different route to work or walking a different path through the facility. Pay attention to what you notice that you may have previously overlooked.
• Develop a personal EQ improvement plan. Use the results of your EQ self-assessment to identify resources and practical behaviors that can help strengthen your lowest-scoring competency. AI tools can be helpful for identifying relevant books, videos, podcasts, and exercises.
• Build a self-reflection habit. Consider journaling about your emotions, triggers, daily priorities, decisions, and accomplishments to strengthen self-awareness. Even a few minutes of intentional reflection each day can make a difference.